Aegis Care Advisors Pvt. Ltd.

Very nice web.... before providing service. Need rating

I was called by a Mukesh on 26Oct'18. The conversation lasted a 35mins. he ended with a promise 2 provide the following services 2 my 92yr otherwise healthy except Walker dependent mother. 1) a verified certified ALERT trained attendant 2) shall not be seeking bedding from family of elder 3) will bathe,clean, groom, feed, wash her clothes, iron them & general care the elderly. 4) remind to take timely medication. 5) sanitize her personal, like dentures , bed pan's at all times. 6) will carry their own meals to work Day 1 Jyoti Gupta slept through the night, citing Karva chauth as the excuse. D 2 - D7 Put on the fan all through Delhi chills. Kept her undressed while searching for cotton wool at night. Kept her bedwetted & unclean until morning. Bathed her with cold water & left her dirty clothes unwashed. In 7 days flat, this woman caregiver ensured my mother is pushed to ICU with 104 fever, UTI & bed sore. Asked 4 replacement, Zero. Their team shd be HANGED for such DISSERVICE

The nurses are very good but the administration is a night mare. The executives who pick up the phone constantly get confused, several calls need to be made, cancellations are made randomly, nurses are assigned without considering their location and the patient's location, frequent changes of person therefore happen. The software system is crazy. Each patient is mapped to a mobile number - if you have two patients against one mobile number, you have had it - the customer care executives go crazy and get all confused. It's like as if talking to them and explaining makes no difference. The management is to blame. I think if this problem is fixed, this can be a fabulous service provider. After going through a lot of irritation, we would still say that the quality of nurses provided has been excellent. We continue to use them but if any change is needed, we dread the nightmare of communication with the agency

I have got a doctor to come home for a visit from Care 24, Vikhroli West, they have responded immediately and have come for a visit, they have charged me rs.1500 for the same, and the service provided by them was excellent.

Got 24 pharmacy services from Aegis Care Advisors Pvt. Ltd. Powai, Mumbai. they charged me a nominal amount. I am satisfied with their services and response. Really, they provide best service to the peoples. It's nice.